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Cancellation Policy - BP Tour in Poland

Important Information:

• Always review the cancellation policy before booking your bus travel.
• Cancellation fees may apply depending on the time of cancellation.
• Refunds may be provided, subject to the cancellation policy terms.

BP Tour Cancellation Policy:

• Cancellations made at least 48 hours before the departure time are eligible for a full refund.
• Cancellations made between 24 and 48 hours before the departure time will incur a cancellation fee of 25% of the ticket price.
• Cancellations made less than 24 hours before the departure time will not be eligible for a refund.
• If the bus operator cancels the trip, passengers will receive a full refund.

Cancellation Scenarios:

• Scenario 1: You cancel your booking more than 48 hours before departure.
• Result: You will receive a full refund.
• Scenario 2: You cancel your booking between 24 and 48 hours before departure.
• Result: A cancellation fee of 25% of the ticket price will be deducted from your refund.
• Scenario 3: You cancel your booking less than 24 hours before departure.
• Result: No refund will be provided.
• Scenario 4: BP Tour cancels the trip.
• Result: You will receive a full refund.

• Luggage Policy on BP Tour:
• Passengers are allowed to bring a maximum of two pieces of luggage.
• The total weight of the luggage must not exceed 30kg.
• Each passenger is also allowed to bring one small carry-on bag.
• All luggage must be properly labeled with the passenger's name and contact information.
• Fragile or valuable items should be declared and extra care should be taken.
• Extra Taxes on Luggage:
• Additional charges may apply for excess weight or oversized luggage.
• Extra taxes on luggage will be calculated based on the weight and size of the luggage.
• Allowed Items:
• Clothing and personal belongings.
• Toiletries and cosmetics in travel-sized containers.
• Laptop, tablet, or any other personal electronic devices.
• Non-perishable food items for personal consumption.
• Medications with proper prescription labels.
• Prohibited Items:
• Explosive materials, including fireworks and flares.
• Firearms, ammunition, and other weapons.
• Illegal drugs or substances.
• Animals or pets, except for service animals.
• Perishable food items.

Pet Policy on BP Tour in Poland

• Pets are allowed on BP Tour buses, but certain conditions and restrictions apply.
• All pets must be transported in appropriate carriers or cages that comply with the guidelines provided.
• Passengers must provide their own carriers or cages for their pets.
• Pets should remain inside the carrier or cage at all times while on the bus.
• Passengers are responsible for the behavior and actions of their pets throughout the journey.
• Pets must not disturb other passengers or cause any inconvenience.
• The pet owner should ensure that their pet does not soil or damage the bus in any way.
• Pets must be well-behaved, properly controlled, and not pose any safety risk.
• Pet owners are solely responsible for the cleanliness and hygiene of their pets and carriers.
• Passengers with pets may be required to sit in designated areas of the bus.
• Pets are not allowed on the seats or any other furnishing within the bus.
• Aggressive, harmful, or noisy animals that may disturb other passengers are not permitted.
• Only domesticated pets such as dogs and cats are allowed on board.
• Other small animals, such as rabbits, hamsters, or birds, may also be allowed, but it's recommended to check with BP Tour in advance.