DB Regio

DB Regio cheap train tickets and best schedules

Address and Contact Information

Access crucial details for a hassle-free visit to our transportation hub. Find our address and contact information, ensuring a smooth and convenient travel experience. Get in touch and navigate effortlessly to your destination.

Phone

DB RegioPhone
+49 331 2356881

Email

Website

DB RegioWebsite
www.dbregio.de
Unleash Adventure

Explore with DB Regio

Travel with ease and affordability by choosing DB Regio. With extensive routes covering popular destinations, flexible schedules, and competitive prices, you'll have the chance to explore the continent like never before.

Frequently asked questions

Find Quick Solutions to Your Concerns: Explore Our User-Friendly FAQ Section. Get the Information You Need in a Snap!

Travel Interruptions and Cancellations

Safety, Insurance, and Emergency Procedures

Customer Support and Feedback

Special Travel Needs and Services

On-Board Experience and Amenities

Luggage and Special Items Transport

Special Travel Options and Seasonal Services

Rewards, Affiliations, and Special Programs

Booking and Managing Your Journey

Accessibility and Special Needs

Routes, Schedules, and Travel Planning

International Travel

Pricing, Payment, and Tickets

Pet Policy

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Flexible Cancellations

Cancellation Policy

cancellation_policy policy
  • General cancellation policy:
    • Cancellations made at least 24 hours prior to the scheduled departure time are eligible for a full refund.
    • Cancellations made less than 24 hours prior to the scheduled departure time may incur a cancellation fee.
  • Specific cancellation scenarios:
    • 1. Delays or disruptions:
      • If your train is delayed for more than 60 minutes, you can choose to continue your journey or receive a full refund.
      • If your train is cancelled due to unforeseen circumstances, you will be offered an alternative train or provided with a full refund.
    • 2. Personal reasons:
      • If you need to cancel your trip due to unforeseen personal reasons, the general cancellation policy applies.
    • 3. Strikes:
      • In the event of a strike affecting DB Regio train services, you will be provided with alternative transportation or offered a refund.
    • 4. Overbooking:
      • If your reservation is affected by overbooking and you are unable to board the train, you will be eligible for a full refund or provided with an alternative train.
    • 5. Missed connections:
      • If you miss a connection due to a delayed or cancelled DB Regio train, you will be rebooked on the next available train or offered a refund.

Smooth Luggage

Luggage Policy

luggage_policy policy
  • Luggage Policy on DB Regio:
    • Carry-on Luggage:
      • Passengers are allowed to bring up to 3 pieces of carry-on luggage.
      • The maximum dimensions for each piece are 55cm x 40cm x 23cm.
      • The total weight of all carry-on luggage must not exceed 30kg.
    • Checked Luggage:
      • Passengers can check in up to 2 pieces of luggage.
      • The maximum dimensions for each piece are 80cm x 50cm x 30cm.
      • The total weight of all checked luggage must not exceed 40kg.
    • Extra Taxes on Luggage:
      • No extra taxes are imposed on luggage within the standard limits mentioned above.
      • However, additional charges may apply for luggage that exceeds the weight or size limits.
    • Permitted Items:
      • Small personal items such as handbags, umbrellas, and laptops are allowed on board.
      • Foldable baby strollers and small musical instruments are also permitted.
    • Prohibited Items:
      • Hazardous materials such as explosives, flammable substances, and corrosive or radioactive substances are strictly prohibited.
      • Firearms, sharp objects, and compressed gases are also not allowed.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy
  • Pets are allowed on DB Regio trains in Germany, subject to certain conditions and restrictions.
  • Only small pets are permitted on board, which include dogs, cats, and other small animals such as rabbits, guinea pigs, and birds.
  • Larger animals and exotic pets are not permitted on DB Regio trains.
  • Pets must be kept in a suitable container or carrier at all times during the journey.
  • The container or carrier should be securely closed and leak-proof.
  • Pets should not cause any inconvenience or disturbance to other passengers.
  • Pets must be kept on the floor and are not allowed on the seats.
  • Pets should be well-behaved, clean, and under control of their owner.
  • Pets should not be left unattended and should be supervised by their owner at all times.
  • Pets are not allowed in the restaurant or dining cars.
  • Pets are allowed in designated pet compartments, if available on the train.
  • Guide dogs and assistance dogs accompanying passengers with disabilities are generally allowed on DB Regio trains.
  • Passengers traveling with pets may be required to purchase a pet ticket or pay a pet fee.
  • Specific rules and restrictions regarding pets may vary depending on the specific regional train service or local regulations.
  • It is recommended to check with DB Regio or the train operator beforehand to confirm the pet policy for the intended journey.