Globtour Medugorje Bus Travel Cancellation Policy
- Period of Cancellation: Cancellation of a ticket must be made in a certain period. The exact timeframe for cancellation should be checked with customer service.
- Refund Policy: Depending upon the time of cancellation, passengers may be entitled to a partial refund. Less than 24 hours before departure typically means no refund. In most cases, cancellations made at least 24 hours prior to departure may result in some refund.
- Non-Refundable Tickets: Some tickets may not be eligible for a refund at all. This usually applies to promotional or discounted tickets.
- Exchange Policies: Under certain conditions, tickets may be exchanged for a different date or time. Enquire with customer service for more details.
- Cancellation Due to Illness or Emergency: In the event of serious illness or a personal emergency, passengers should contact customer service immediately. Refunds under these circumstances are handled on a case-by-case basis and may require proof/documentation of the event.
- Company Cancellations: If a Globtour Medugorje bus service is cancelled due to unforeseen circumstances (bad weather, technical problems, etc.), passengers will be notified and given multiple options – they may either reschedule their journey or receive a refund.
- Insurance: Passengers are strongly encouraged to consider travel insurance to protect themselves against unexpected trip cancellations.
Please consult our customer service team for the most updated and applicable policies.