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Liscio Bus Travel Cancellation Policy

• Pre-departure cancellation: As an experienced trip advisor, I recommend checking with Liscio's customer service for specific information. However, typically, passengers can cancel their bookings up to 24 hours before their journey. Some fees may apply.
• Post-departure cancellation: If you miss your bus or decide to cancel after the bus has left, you may not be eligible for a refund - it is essential to check this directly with Liscio.
• Fees and charges: Cancellation often incurs a fee. Depending on the timing of your cancellation and the terms and conditions of Liscio, this fee can vary. Some tickets might be non-refundable.
• Refunds: Refunds, if applicable, are typically credited back to the original mode of payment. It might take a few working days for the amount to reflect in your account.
• Cancelation due to unforeseen circumstances: In scenarios such as the cancellation of a bus due to weather conditions or a mechanical breakdown, Liscio may provide alternative travel arrangements. Please check directly with the company for the most accurate information.
• Illness or Emergency: If you need to cancel due to illness, an emergency or unforeseen circumstances, you might need to contact Liscio directly to discuss options. They may require proof like a doctor's note.
• Online cancellation: Usually, cancellations can be processed online through the booking platform initially used. You might need the booking reference number.
• Contact Customer Support: If you are having trouble cancelling your ticket or need help understanding the cancellation policy, it is best to contact Liscio's Customer Support. They will be able to guide you through the cancellation process and answer any questions you have regarding their policy.

Please note, this information is general advice based on standard practices at bus companies. Liscio's specific policies might vary, so you should communicate directly with them or visit their official website for accurate information.

Liscio Bus Company Luggage Policy

• Each passenger is permitted one piece of hand luggage that must fit in the overhead compartments or under the seat.
• Large luggage or additional luggage items must be stored in the bus's luggage compartment. The size and weight of these items must not exceed the storage capacity of the bus.
• Luggage must not contain prohibited items, such as weapons, flammable substances, or illegal items.
• Passengers are responsible for handling their own luggage and loading it into the bus's luggage compartment. The company is not responsible for damage to or theft of luggage.
• Special items, such as sports equipment or musical instruments, must be properly packed and may be subject to additional fees if they exceed standard luggage dimensions.
• Traveling with pets may be allowed under certain conditions and may require additional fees.

Extra Taxes on Luggage

• As a rule, Liscio doesn't charge additional taxes for standard luggage. However, additional fees may apply if a passenger needs to transport large items, such as sporting equipment or musical instruments, that exceed standard luggage dimensions.
• If you plan to travel with such items, contact the company in advance for pricing and policy information.

What is Allowed and What isn't Allowed inside the Liscio

• Allowed: Personal items, electronic devices, travel documents, food and beverages in closed containers, small pets in carriers (subject to certain conditions), and fully packed and secured special items.
• Not Allowed: Weapons, flammable or explosive substances, illegal items, large or bulky items that cannot be safely stored, and pets without carriers.

Pet Policy (Typical in Italy)

• Small pets are usually allowed if they are in a carrier or case that is well ventilated and secure.
• The pet’s carrier should not occupy any seats or block walkways for other passengers.
• Any pet brought on the bus must be well-behaved and should not disrupt or disturb other passengers.
• The passenger is responsible for all care, feeding and hygienic requirements of the pet while on board.
• The pet should have all its up-to-date vaccinations and any other documentation if required.
• Fee for transporting pets may apply, depending on company policy.

Types of Pets Allowed

• Generally, small pets like cats, small dogs, rabbits, hamsters, guinea pigs, or ferrets may be allowed if they are in a suitable carrier.

Types of Pets Not Allowed

• Larger dogs and exotic pets like reptiles, birds, or spiders are generally not allowed.