Omni Bus cheap bus tickets and best schedules
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Address and Contact Information
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Phone
- Omni BusPhone
- +48 602 396 397
- Omni BusEmail
- biuro@omni-bus.pl
Location
- Omni BusLocation
- Spacerowa 6, Paprotnia, Poland
Website
- Omni BusWebsite
- omni-bus.pl
Frequently asked questions
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general
Flexible Cancellations
Cancellation Policy
Omni Bus Cancellation Policy
- Cancellation Time: You can cancel your Omni Bus ticket up to 24 hours before the scheduled departure.
- Partially Used Tickets: If you have used a part of your ticket, you cannot cancel the remaining part.
- Refund Process: All refunds for the cancelled tickets are made to the original method of payment.
- Exceptions: If the company has to cancel the trip due to unforeseen circumstances (e.g. extreme weather conditions), they will offer an alternative travel option if available, or give a full refund.
- No-Show: Tickets are deemed cancelled with no refunds if passengers do not show up atleast 15 minutes before the scheduled departure time.
- Service Charges: Any service fee or booking fees will not be refunded in case of a cancellation.
- Non-Refundable Tickets: There are certain promotional tickets that are non-refundable, you will not receive any refund if you cancel these tickets.
- Changing Travel Dates: You can change your travel dates up to 24 hours before your original departure, subject to availability of seats and paying the difference in ticket price, if any.
- Insurance Claims: If you have travel insurance and cancelling due to a covered reason, you can claim from your insurer according to your policy.
Smooth Luggage
Luggage Policy
Here are the luggage policy terms when traveling on Omni Bus:
- Each passenger is allowed to carry one piece of hand luggage with them on the bus. It should be able to be stored in the overhead storage compartments or under the seat and should not exceed 5kg.
- Passengers are provided with a free luggage allowance for up to two pieces of luggage, with each piece not exceeding 20kg in weight and dimensions not exceeding 170cm when adding width, length, and height.
- For additional luggage, passengers need to contact the carrier prior to the trip and the luggage can only be transported if there is sufficient storage space in the luggage compartment.
- Extra charges may apply for additional luggage or if it exceeds the prescribed weight and size.
Extra taxes on luggage:
- Charges apply for additional pieces of luggage exceeding the allowed two pieces or if the luggage exceeds the mentioned weight and size. The exact amount should be confirmed directly with the carrier.
What is allowed passengers to bring inside the Omni Bus:
- Passenger can carry mobile phones, laptops, and other personal use electronics on the bus.
- Snacks and drinks in a sealed container are permitted. However, hot food and alcoholic beverages are not allowed.
What isn't allowed to bring inside the Omni Bus:
- All types of weapons, harmful chemicals, explosives, and flammable substances are strictly prohibited.
- Passengers are not allowed to carry any type of drugs and toxic substances on the bus.
- Animals are not permitted unless they are trained service animals for disabled passengers.
- Dangerous goods, oversized luggage, or items that can cause harm to passengers are not allowed.
Please note, it's always best to check directly with the company for their latest rules and regulations regarding luggage.
Pet-Friendly Guidelines
Pet Policy
I'm sorry but I couldn't find specific information on Omni Bus's pet policy. However, I can provide a default bus pet policy often used in Poland.
General Pet Policy for Bus Travel in Poland:
Pets Allowed:
- Small animals like cats, small dogs, small birds, hamsters, and other rodent pets.
- All pets must be in a closed, properly ventilated, escape-proof and secure carrier, that fits under the seat or on the passenger's lap.
- The size of the carrier should be no larger than the allowable carry-on bag size.
- Pets must not disturb or endanger anyone on board.
Pets Not Allowed:
- Larger animals like large dogs (unless they are guide dogs), snakes, other reptiles and insects.
Other Policy Terms:
- Passengers are responsible for the care of their pet throughout the journey.
- Any damage caused by the pet to the bus, its furnishings, or any other passenger's property, may result in additional charges.